The utility director's overall goal was to make sure that the waste from the industrial facilities can be treated without causing any problems for the Wastewater Treatment Plant. The utility also needed a program to ensure that the industrial customers are alerted to apply or renew permits to do business in their town or jurisdiction, as well as track compliance of the facility. HiperWeb gave the director an efficient way to warn customers of violations and track repeat offenders for possible shutdown of the facility. Also, the director had the opportunity to schedule random samplings at facilities to ensure customers are not sending false data. The director was able to stay in compliance with the EPD as well as give industrial facilities the opportunity to be aware of the rules and regulations of the EPD.
